Frequently Asked Questions


Live-in care is distinguished by the fact that a carer lives in the client's home 24 hours a day, 7 days a week. It is a form of care that is becoming increasingly popular in elder-care as it gives clients the assurance that they always have someone there to help them, whenever they need it.

The benefits of live-in care are numerous. It provides 24-hour care, which means that clients have access to help and support around the clock. Living in their own homes has significant advantages over residential care. The familiar environment and routines of the home can help maintain mental wellbeing by providing a sense of familiarity and normality.

Live-in Care Direct is a national network of fully vetted and trained self-employed live-in carers. We offer a comprehensive range of elder-care services, including personal care, complex care, end of life care, dementia care, companionship, and much more. Our #1 goal is to help clients maintain their independence and dignity while living in the comfort and security of their own homes.

Yes, our services are available across the UK. We have a national network of live-in carers, and we work hard to match the right carer with the right client according to their specific needs and requirements. Whether you live in a big city or a small village, we can provide you with top-quality elder-care services.

Live-in care has numerous advantages over residential care. Clients get one-on-one attention and support from a dedicated carer who is focused on their individual needs. Living in their own homes, clients have a higher level of independence and privacy. Research shows that the elderly and those living with dementia are much happier and healthier in their own familiar surroundings, with their own belongings, and in the company of those they love and trust.

Our process is simple and straightforward. We'll begin by discussing your requirements and matching you with potential carers who meet your specific needs and preferences. You'll have the opportunity to meet and interview carers, and once you've found the right one, we'll take care of the rest, including paperwork, invoicing, and payroll. Rest assured we have an extensive selection process to ensure the safety of all our clients.

Choosing the right live-in carer is crucial to the overall success of the arrangement. You'll want someone who is compassionate, reliable, skilled, and experienced. They should also be flexible and able to adapt to your needs and preferences. At Live-in Care Direct, all our carers are fully vetted and trained, with many years of experience in providing elder-care services.

We offer highly competitive rates, without compromising on the quality of service we provide. Our fees include your carer's gross pay, as well as relevant insurances, our management fee, and all administration. We also offer a price match guarantee to ensure that our clients are getting the best value for money. We always advise customers to contact us for a free no-obligation discussion.

Yes, we can help with complex care needs, including stroke care, cancer care, Parkinson's care, and MS care. We also have skilled and experienced carers who are trained in caring for those with dementia and Alzheimer's. Our carers can provide medication support, wound-care, and palliative care. We work in partnership with the NHS, district nurses, and GPs to ensure that our clients get the bespoke medical care they require.

At Live-in Care Direct, we pride ourselves on our exceptional customer service and our commitment to providing the best-quality care services we can. We offer a bespoke, personalised service that is tailored to each client's individual needs and preferences. We have stringent safeguards and processes in place, including comprehensive vetting and training for our carers. We also offer a price match guarantee to ensure that our clients get the best deal possible.