Frequently Asked Questions
Emergency-home-care refers to the immediate medical or personal assistance provided at home to those who require urgent care. This type of care includes 24-hour care services for patients who need non-stop attention at home rather than going to a nursing facility.
Live-in Care Direct is a company that provides professional live-in carers. These carers offer 24-hour care services, assisting clients with their daily activities like bathing, dressing, meal preparation, medication management, and other everyday tasks for elderly, disabled, or patients recovering from surgery.
There are numerous benefits to choosing live-in care, such as personalized care, familiar environment, flexibility in care options, cost-effective, and 24-hour care services. Patients get dedicated attention and assistance from the carer, along with their safety and comfort at home.
Live-in Care Direct offers a wide range of services that includes personal care like washing, grooming, bathing and others, specialist care for conditions like dementia, Parkinson’s and learning disabilities. They also provide housekeeping and other tasks like running errands, cooking and companionship . 24-hour care services are also available, ensuring patients have access to constant and immediate care.
Live-in Care Direct has qualified and experienced carers who are personally matched with clients based on their needs, preferences, and personalities. They provide continuous training and support to their carers to ensure they can offer the best care to the patient. In addition, Live-in Care Direct provides emergency-home-care services such as 24-hour call service to handle urgent issues.
Any elderly or disabled person who requires personal care, companionship, or specialist support can avail of Live-in Care Direct services. Patients who require 24-hour care will also be eligible for this service, regardless of their needs. Live-in Care Direct accepts clients on a case-by-case basis to evaluate their needs and match them with their carer.
The cost of care with Live-in Care Direct varies according to the patient's needs, the number of hours, and the type of service. The Live-in Care Direct team will work with potential clients to determine the cost of care based on the personalized plan. The company offers flexible payment options with no hidden or added fees for emergency-home-care or 24-hour care services.
Yes, Live-in Care Direct provides a list of carers to choose from depending on each patient's requirements, preferences and personality. The company provides 24-hour care services to ensure that the carer is always available to deliver care to the patient. Live-in Care Direct encourages patients and carers to work collaboratively towards the client’s needs, goals, and health outcomes.
In case of any unforeseen circumstances, such as sickness of the carer, Live-in Care Direct has a relief system that allows the next available carer to take over and provide uninterrupted care. They also provide emergency-home-care services and a 24-hour call system to deal with any issues that may arise quickly.
The time frame for accessing the Live-in Care Direct service depends on the level of support needed. Patients who require emergency-home-care or 24-hour care services can often receive care within a few hours. The Live-in Care Direct team will work with potential clients to assess their needs and arrange suitable support as soon as possible.
