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Why We Exist Today

Our award winning healthcare agency was founded and is owned by our CEO & Entrepreneur, Jason Russell (left). Jason's father, Keith Russell is the Chief Financial Officer (right) and combined they have over 45 years of business experience.

Live-in Care Direct derived from personal experiences in searching for care solutions for Jason's grandmother during which he faced a multitude of complexities in finding a better alternative to a care home.

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Jason decided to do something about it. All of the companies that he approached made everything sound so complicated and lengthy, when all he wanted to do was give his grandmother the best support at home in the last few vital months.

He saw a huge gap in the market, as this was an area that wasn’t made quick and simple, so decided to launch a company that helped families in need of care who want to stay in the comfort of their own home and familiar surroundings, which research has shown increases the length of time your loved one has.

Who Are We?

Live-in Care Direct, are here to support families across the UK and improve the way live-in care is currently being offered. We use state of the art technology to stay one step ahead, keeping your loved one safe at all times.

Having invested heavily into back-end programs and secure databases with hundreds of qualified carers, we are able to offer professional, high quality Live-in care anywhere across the whole of the UK, ensuring families benefit from a sensible and low cost solution.

Our Aim

Live-in Care Direct was launched to enable people to stay in the comfort of their own home for a longer period of time, avoiding the stress and worries of moving into a residential care home.

We are committed to provide our clients and their families the highest quality live-in care and support in their own home 24 hours a day, 365 days a year, taking responsibility towards our clients extremely seriously.

Communication

We feel that open and honest communication is essential to giving the level of service we feel our clients deserve and is essential to running a competent and reliable live-in care service.

What makes Live-in Care Direct different from other care agencies?

  • We aim to deliver an efficient, flexible, value for money quality live in personalised care and support service.
  • The smallest detail is often of the greatest importance.
  • Privacy and confidentiality must be respected and protected.
  • Reduced physical, mental or emotional capability does not diminish your value as a person.
  • We will ensure the client's physical, emotional needs and overall well-being is being met in a dignified non-judgemental way.
  • To enable and support clients to retain their independence of thought and ensure they are supported to live a positive fulfilled lifestyle.
  • To ensure that the client is always treated with dignity and respect
  • To ensure that the forms of communication, language and address used are suitable for the needs of the client.
  • To ensure that all information received in the course of carrying out our duties is treated with the utmost confidentiality and is not passed to any unauthorised persons. Records will be accurate and fit for purpose.
  • To be respectful of the client’s personal privacy and space.
  • To ensure that the quality of the service provided is of the highest standards possible and to use appropriate methods to achieve this.
  • Providing the latest training and technology to ensure all our client’s needs are met and fulfilled.

The initiative behind Live-in Care Direct derived from personal experiences in searching for care solutions for family members during which we faced a multitude of complexities. Our aim is to make this potentially distressing and time-consuming task, become a seamless and transparent experience using our knowledge and experience to provide a personal approach.

We strive to create an organisation that raises the standards and offers quality care at home with a professional and friendly service. We aspire to lead the way in the care sector whilst supporting the elderly and those with specialist medical conditions, including dementia, Parkinson’s, Motor Neurone disease and MS.

Warm Regards,

The Live-in Care Direct Team

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