Frequently Asked Questions


Live-in care is a type of care service where a professional carer lives with the client in their own home, providing 24 hour care and support as needed.

Live-in care in Monmouthshire provides a reliable and compassionate alternative to residential care settings. By enabling clients to remain in their own homes, they can maintain their independence, comfort, and familiar surroundings. Furthermore, our services allow for greater flexibility and personalization of care routines, promoting optimal health and well-being for each individual.

Live-in care can be beneficial for individuals of any age who require 24 hour care, such as those with chronic conditions, recovering from illness, injury, or surgery, or needing palliative support. Additionally, clients with dementia or Alzheimer's disease, autism, or learning disabilities can benefit from personalized care in a familiar environment.

Our live-in care services in Monmouthshire include personal care, mobility assistance, medication management, meal preparation, housekeeping, companionship, and more. We work with clients and their families to create a personalized care plan that meets their unique needs and preferences.

Live-in Care Direct is a leading provider of live-in care in Monmouthshire. Our dedicated team of trained and experienced carers are available 24/7 to provide high-quality care and support. We pride ourselves on offering a bespoke and tailored approach to care, with a focus on building long-lasting relationships with our clients and their families.

At Live-in Care Direct, all our carers undergo a rigorous selection process, including enhanced DBS checks, reference checks, and face-to-face interviews. We also provide ongoing training and support to our carers to ensure they are competent and confident in providing care services. Additionally, our clients and caregivers are covered by public liability insurance for their peace of mind.

Yes, we can provide short-term or respite care as needed. This can be beneficial for clients who are recovering from a hospital stay or need temporary care while their regular caregiver is away. Our services can be customized to meet the needs of each individual and their unique circumstances.

At Live-in Care Direct, we prioritize client satisfaction and aim to provide a high-quality service that meets their needs and exceeds their expectations. We regularly follow up with clients and their families to ensure they are happy with the care they are receiving. Additionally, we welcome feedback and are constantly working to improve our services.

Live-in care can be a more cost-effective alternative to residential care settings, particularly for those who require 24 hour care. By avoiding the overheads associated with care homes, such as facility maintenance and multiple staff members, Live-in Care Direct can offer a more affordable and personalized care solution.

You can contact Live-in Care Direct directly by phone or email to arrange a complimentary consultation with one of our care experts. They will provide a no-obligation assessment to determine your care needs and create a custom care plan. Alternatively, you can fill out our online Contact Us form and we will get back to you as soon as possible.