Frequently Asked Questions


Live-in Care Direct is a care agency that provides professional 24 hour care at home for individuals in Basingstoke. Our services are tailored to the needs of our clients, and include personal care, companionship, and specialist care for those with Alzheimer's or dementia.

Live-in care provides a one-on-one support system for individuals who need 24 hour care in Basingstoke, allowing for greater personal attention and care. It also provides relief for families who may have previously struggled to provide constant care for their loved ones. Live-in care also allows individuals to remain in their own homes, maintaining their independence and familiar surroundings.

Yes, our services are available 24 hours a day, 7 days a week in Basingstoke. We understand that care needs can arise at any time, which is why we have a support team available to answer calls and queries at all times.

All of our carers in Basingstoke are trained to a high standard and hold relevant qualifications such as NVQs in care. Our carers also undergo additional training to ensure they are up to date with current care practices and specialist care needs.

Yes, we provide specialist care for individuals with dementia or Alzheimer's in Basingstoke. Our carers are trained to provide person-centred care for those with memory loss, confusion and behavioural changes which come with conditions such as dementia.

The costs of live-in care vary depending on the level of care required and the individual's circumstances. However, our prices are competitive and we offer a comprehensive package which includes all aspects of care, so there are no hidden costs.

We can provide a live-in carer in Basingstoke within a short timeframe, subject to availability. We aim to have a suitable carer in place within 7 days of an enquiry, but in some cases, we can provide care sooner if required.

We provide support for families during the transition to live-in care, including arranging an initial home visit to assess the needs of the individual. We also have a support team available to answer any questions or concerns that families may have. We provide a 24 hour on-call support service for added peace of mind.

We take great care in matching our carers to individuals, based on their needs and personal preferences. We have a rigorous recruitment process to ensure we provide the best possible carers for our clients in Basingstoke. Our carers are carefully selected and matched based on qualifications, experience, and personality.

Choosing Live-in Care Direct in Basingstoke ensures that you will receive reliable, professional and compassionate care at home. Our carers provide one-to-one support and tailored care plans, allowing individuals to maintain their independence and quality of life. We pride ourselves on our personalised approach to care and our commitment to providing exceptional care services.