Frequently Asked Questions


Live-in care is a service where a trained and experienced caregiver lives with a care recipient in their home, providing support with various daily tasks and activities 24 hours a day. This service is tailor-made to the care recipient's specific needs and can include personal care, medication management, meal preparation, mobility assistance, and companionship, to name a few.

As a company, Live-in Care Direct has been providing quality 24-hour live-in care services in Selkirkshire for many years. Our caregivers are highly experienced, compassionate, and undergo extensive training to be able to deliver the best possible care. We offer bespoke care packages that are tailored to meet the unique needs and preferences of each of our care recipients, ensuring that they receive the support they need to continue living independently in their own homes.

Live-in care has several benefits over residential care, including:
  • Personal one-to-one care as opposed to routine care provided in residential care homes.
  • Familiarity and comfort of staying in your own home, surrounded by your cherished memories and possessions.
  • Flexibility as the care plan can be tailored to your changing needs.
  • Support with daily tasks while in the comfort of your own home.

Live-in care is suitable for anyone who requires support and assistance with daily activities but wants to retain their independence and stay in their own home. It can be for individuals who are elderly, have dementia, Parkinson's, mobility issues, or recovering from an injury, illness, or surgery. It is ideal for those who want to maintain their current lifestyle and routines while receiving the best possible care at home.

The process for arranging live-in care with Live-in Care Direct is simple and straightforward. Once you get in touch with us, we will schedule an initial consultation with you to discuss your needs and preferences. We will then create a bespoke care plan and select a trained and experienced caregiver that best suits your requirements. They will move in with you and provide the necessary care and support 24-hours a day.

Our caregivers are carefully selected to match the unique needs, preferences, and personalities of each care recipient. In the unlikely event that there is a mismatch, we will work quickly to find a replacement caregiver that you are comfortable with. We prioritise the happiness and well-being of our care recipients and will do everything possible to ensure that the care you receive is the best possible fit for you.

Live-in Care Direct is committed to providing the highest quality of care to our clients in Selkirkshire. We invest significantly in the training and development of our caregivers, all of whom undergo in-depth vetting and background checks before they are selected to work with us. We regularly review the quality of care provided and work closely with our care recipients and their families to ensure that we are meeting their needs and expectations. In addition, we are regulated by the Care Quality Commission (CQC) to ensure that we provide safe, effective, and compassionate care.

Compared to residential care, live-in care can be a more affordable option, especially for those who require support with daily tasks but don't need intensive medical care. With live-in care, you only pay for the care you need, unlike in a residential care home where costs can quickly escalate. Furthermore, live-in care allows you to remain at home and avoid the additional expenses that come with moving into a care home such as fees for accommodation and other associated costs.

At Live-in Care Direct, we understand that everyone's needs and preferences are different. That is why we offer flexible, tailor-made care packages to meet each care recipient's unique requirements. Our caregivers can adjust their approach as your needs change, ensuring that you receive the best possible support and care throughout your time with us. We are committed to providing outstanding care that is as individual as you are.

The length of a live-in care service with Live-in Care Direct is entirely dependent on the care recipient's individual needs and preferences. We offer both short-term respite care and long-term care services. However, we recommend long-term care options to provide the continuity and stability of support that many care recipients require. Our caregivers will work closely with you to develop a care plan that is appropriate for your unique requirements.

24-hour care provides the care recipient with constant support, ensuring that they are safe and well-supported around the clock. Visiting care, on the other hand, usually consists of short visits from caregivers, which can be limiting for those who require more intensive care. 24-hour care offers greater reassurance, especially for those who require assistance overnight or are at risk of falls. Furthermore, having a dedicated caregiver who lives with you can provide additional companionship and support, which is essential for mental and emotional well-being.