Frequently Asked Questions
- Personalized care and support
- 24-hour care services
- Continuity of care
- Familiarity with the local area
- Flexibility in care plans
- A team of experienced and trained care professionals
- Affordable care services
- Improved quality of life
- Peace of mind for the client and their family members
- Availability of emergency care services
- Companionship care
- Personal care
- Specialist care
- Dementia care
- Palliative care
- Motor Neurone Disease care
- Multiple Sclerosis care
- Parkinson's care
- Respite care
- End of life care
- Contacting the care team to discuss the client's care needs and preferences
- A free in-home assessment by a care manager
- Creating a personalized care plan
- Assigning a suitable care professional
- Ongoing monitoring and adaptions of the care plan as needed
- Regular communication with the client and their family members
- Recruiting experienced and trained care professionals
- Providing ongoing training and development opportunities for their care team
- Conducting regular assessments and evaluations of their care services
- Encouraging feedback from clients and their family members
- Adhering to strict quality and safety standards
- Providing 24-hour support and emergency care services
- Continuity of care
- Improved safety and security
- Enhanced quality of life and wellbeing
- Greater independence and autonomy
- Reduced risk of hospitalization
- Relief for family members and caregivers