Frequently Asked Questions


Live-in care is a service that provides 24-hour care and support to individuals in the comfort of their own homes. This service is highly beneficial for those living in County Durham as it allows them to maintain their independence and continue living in familiar surroundings. Unlike traditional care homes, live-in care ensures that the individual receives one-on-one attention and personalized care. With Live-in Care Direct, our carers are fully trained and experienced in providing high-quality care that meets the specific needs of each individual.

At Live-in Care Direct, we have a team of highly trained and experienced carers who provide round-the-clock care to their clients. We ensure that our carers work on a rota basis to ensure that they have enough rest and can provide quality care at all times. Our carers are trained to handle any situation that may arise during their shifts and are equipped with the necessary skills to provide personal care, housekeeping, and companionship to their clients.

At Live-in Care Direct, we pride ourselves on providing personalized and flexible care services that cater to the unique needs of each individual. We take the time to understand our clients' needs, preferences, and interests to ensure that we provide tailored care that enhances their quality of life. Our team of carers is highly trained and experienced in providing various types of care services, including palliative care, dementia care, and respite care. Additionally, our services are affordable and transparent, with no hidden fees.

Live-in care is a more personalized and flexible form of care compared to traditional care homes. With live-in care, individuals in County Durham can receive 24-hour care and support in the comfort of their own homes. This allows them to maintain their independence and continue living in familiar surroundings. They also receive one-on-one care and attention, and their care plan is tailored to their unique needs and preferences.

At Live-in Care Direct, we offer various benefits to our clients in County Durham, including personalized care plans, 24-hour care and support, flexibility, affordable services, and experienced and trained carers. We also provide ongoing support to our clients, ensuring that their needs are continually met and that they receive the highest quality of care.

Live-in Care Direct offers a wide range of services to clients in County Durham, including personal care, medication management, housekeeping, companionship, respite care, and dementia care. Our services are tailored to the unique needs and preferences of each individual, ensuring that they receive personalized care that enhances their quality of life.

At Live-in Care Direct, our carers are highly qualified and experienced in providing various types of care, including palliative care, dementia care, and respite care. They also undergo extensive training in areas such as manual handling, first aid, safeguarding, and medication management. Additionally, our carers receive ongoing training and support to ensure that they stay up-to-date with the latest care practices and techniques.

At Live-in Care Direct, the safety and wellbeing of our clients in County Durham are our top priority. We conduct thorough background checks on all our carers, ensuring that they have no criminal record and that they are fit to provide care services. Additionally, our carers receive extensive training in health and safety, infection control, and manual handling to ensure that they provide care services safely and effectively.

The process of hiring a live-in carer from Live-in Care Direct is straightforward. Firstly, we assess the individual's needs and requirements to ensure that we provide tailored care that enhances their quality of life. Next, we match the individual with a suitable carer based on their preferences and interests. The individual then gets a chance to meet and approve the carer before care services commence. We provide ongoing support to ensure that our clients receive high-quality care services that meet their needs and preferences.

Live-in care can be more affordable than traditional care homes, especially for those who require 24-hour care and support. With live-in care, individuals can avoid the costs associated with moving into a care home, such as room and board. At Live-in Care Direct, we offer affordable and transparent services, with no hidden costs or fees. We also work with individuals to create a personalized care plan that fits within their budget.