Frequently Asked Questions


Live-in Care Direct is a company that offers tailored home care services, including 24 hour care, to the people of Chelmsford. Our services allow clients to remain in the comfort of their own home whilst receiving expert care and support. We take pride in our ability to provide bespoke care plans to suit each client’s individual needs.

Our team of experienced care workers are available round-the-clock to provide 24 hour care to our clients in Chelmsford. This means that our clients receive care and support whenever they need it, day or night. Our aim is always to ensure that clients feel supported and comfortable throughout the day and night.

Choosing Live-in Care Direct for your loved one in Chelmsford means that they will receive expert care and support in the comfort of their own home, 24 hours a day. This means they can maintain their independence and have a tailored care plan to specifically meet their individual needs. Our care workers are fully trained, experienced and passionate about providing the best care for our clients.

We provide bespoke care plans for each client in Chelmsford by conducting an assessment of their individual needs, preferences and routines. We then discuss the proposed care plan with the client and their family to ensure it meets their expectations, and if necessary, we make adjustments to make sure that the care plan is tailored to their needs. Our aim is to provide care that is responsive and flexible to meet the changing needs of each client.

Our care workers perform a wide range of tasks for clients in Chelmsford, including personal care, medication management, domestic tasks and companionship. We work with clients and their families to develop a tailored care plan that suits their individual needs, whether it's assistance with daily living tasks or complex medical management. Our aim is always to provide the highest level of care and support that is required.

At Live-in Care Direct, we have a rigorous recruitment process, which includes background checks, interviews, and on-the-job assessments. We only employ experienced, dedicated and compassionate care workers who are passionate about delivering quality care. We also provide our staff with ongoing training and development to ensure that they have the latest knowledge and skills needed to provide the best care possible to our clients in Chelmsford.

We take pride in our ability to provide personalised care to our clients in Chelmsford. Each client has their own individual care plan, which is tailored to their specific needs and preferences. We work closely with clients and their families to develop a care plan that suits their lifestyle and requirements. This means that our clients receive care that is designed specifically for them, which allows them to maintain their independence and dignity.

We provide a range of services in Chelmsford, and the cost of these services depends on the individual needs of our clients. We offer competitive rates and always strive to provide value for money. We conduct an initial assessment, and then provide a tailored care plan and pricing guide. We can discuss and adjust pricing structures, payment methods and funding options that fit our clients' requirements.

We strive to provide a safe and secure environment for our clients in Chelmsford. Our care workers are trained to carry out risk assessments and take necessary precautions with regards to clients' safety. We also utilise technology such as electronic care planning and mobile communication tools that support care workers in delivering safe and efficient care. Our fully trained care workers are vetted and employed directly by Live-in Care Direct, and our policies and procedures ensure safeguarding is maintained.

We believe that our combination of personalised, expert care and support, 24 hour care, experienced and dedicated care workers, and competitive rates sets us apart from other home care providers in Chelmsford. We provide care that is tailored to each individual client and their needs that incorporates clinical expertise alongside personal care support, which has a tangible positive impact in allowing our clients to live fulfilled lives.